Introduction

Welcome to Saffron Nation Impex Private Limited. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.saffronnationimpex.com. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

Personal Data: When you interact with our website, we may collect personally identifiable information such as your name, email address, phone number, and any other information you provide.

Usage Data: We may collect information about your interactions with our website, including the pages you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide and Maintain Our Service: Ensure our website functions properly and deliver the services you request.
• Improve and Personalize Your Experience: Understand how you use our site to enhance and personalize your user experience.
• Communicate with You: Send you updates, newsletters, marketing or promotional materials, and other information that may be of interest to you.
• Manage Your Requests: Respond to your inquiries, comments, or requests for support.
• Analyze and Understand Usage: Monitor and analyze trends, usage, and activities in connection with our website.

3. How We Share Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Sensitive data will be stored only for the duration necessary to fulfill the stated purposes in this Privacy Policy or as required to comply with legal obligations.

In certain situations, if we suspect you of committing fraud or violating our terms, we may be required by law to retain some information about you, to the extent permitted by law.

6. Data Protection

We undertake reasonable security practices and procedures designed to protect your information from unauthorized access, damage, use, modification, disclosure, or impairment. All data stored on your device and transmitted to our cloud services from the website is encrypted with access restricted to the usage stated in this Privacy Policy.

7. Your Data Protection Rights

As per applicable data protection law, as supplemented by our internal practices, your principal rights as a User are:

• The Right to Access: You have the right to request copies of your personal data.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Erasure: You have the right to request that we delete your personal data.
• The Right to Be Forgotten: If at any point you wish to have your information with us deleted or removed from our database, you can contact us for the same.

You have the right to exercise any of the above rights by contacting our Grievance Officer at privacy@saffronnationimpex.com. Once we receive and verify your request satisfactorily, we shall proceed with assisting you.

 Changes to This Policy

We keep our Privacy Policy under regular review and may update it to reflect changes to our information-related practices. Such changes to our Privacy Policy shall apply from the effective date as set out on the website. We encourage you to periodically review this page for the latest information on our privacy practices. Your continued use of the website will be taken as acceptance of the updated Privacy Policy.

9. Content Ownership

This Privacy Policy and the information contained herein is the sole and exclusive property of Saffron Nation Impex Private Limited and shall not be copied, reproduced, or quoted anywhere, whether verbally or in writing, without the prior written consent of Saffron Nation Impex Private Limited.

This Privacy Policy is published pursuant to, and in compliance with the Information Technology Act, 2000, and the rules thereunder, more specifically the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.